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About the Awards

ECCU Bank of the Year Awards

ECCU Bank of the Year Awards

CLICK HERE TO VIEW THE 2022 BANK OF THE YEAR AWARDS CEREMONY 

The ECCU Bank of the Year Awards recognise the banks which have made outstanding contributions to the overall development of the people they serve through everyday business practices.

The Awards are presented to the banks that are adjudged to have demonstrated excellence over the past year, to the highest level, in the judging categories.

Awards Recipients: 2019 - 2022
YearCategoriesRecipients
2022Corporate Social ResponsibilityNational Bank of Dominica Ltd
Customer ServiceNational Bank of Dominica Ltd
Financial Education and EmpowermentNational Bank of Dominica Ltd
Support to Micro, Small and Medium EnterprisesNational Bank of Dominica Ltd
Technological Innvoation National Bank of Dominica Ltd
  
2021 Customer ServiceFirst Caribbean International Bank (Barbados) Ltd, (Antigua and Barbuda)
Pandemic and Banking1st National Bank St Lucia Limited
Financial Education and EmpowermentBank of Saint Lucia Limited
Technological Innovation1st National Bank St Lucia Limited
  
2020Customer ServiceFirst Caribbean International Bank (Barbados) Ltd, (Antigua and Barbuda)
Pandemic and BankingNational Commercial Bank of Anguilla
Financial Education and EmpowermentBank of Saint Lucia Limited
Technological InnovationBank of Saint Lucia Limited
  
2019Customer ServiceFirst Caribbean International Bank (Barbados) Ltd, (Saint Lucia)
 Corporate Social ResponsibilitySt Kitts-Nevis-Anguilla National Bank
Financial Education and EmpowermentRepublic Bank (Grenada) Limited
Technological InnovationBank of Saint Lucia Limited
 Corporate Governance Antigua Commercial Bank
 Risk Management Grenada Co-operative Bank

Criteria for Awards

All commercial banks operating in the ECCU region that are licensed under the Banking Act are eligible to submit entries for the ECCU Bank of the Year Awards regardless of size, location or ownership.

General Entry Information
  • Entry to the ECCU Bank of the Year Awards is free via an online entry portal.
  • Each submission must be completed in a separate online entry form. If you are entering more than one award category, you will need to complete one online form for each award.
  • All details submitted, including those of references, will be held in strictest confidence.
  • Submissions in a category should describe the activity or initiative undertaken by the bank and should outline how the initiative has impacted customers/members of the community, improved the institution’s effectiveness and further its goals and objectives.
  • The ECCB is likely to ask for client and/or other references during the shortlisting phase. These references are important as they assist the judges in assessing the submission.
  • Please note the quality of your entry can affect the outcome of judging for each category. Information should be presented in a clear, concise and logical format.
  • You may amend your submission(s) at any point and resubmit up until the given deadline. However, note that only the last version of your entry will be assessed.
Entry Requirements:
  1. A statement, no longer than 1,000 words, explaining why your bank should win the Award in the respective category. Justification material can be uploaded along with the entry.
  2. Details of key contact person(s) within the organisation with reference to the bank’s participation in the initiative.
  3. A brief statement of no more than 100 words to be used as the description of your bank in regard to your submission(s) for the online voting portion of your score. Voters will cast their votes based on this statement.

Selection of Awardees

The entries will be assessed by a panel of judges selected by the ECCB.

The judging process will include: assessment of the entries; selection of a shortlist for each category; interviews with shortlisted banks and online voting scores. Banks are allowed to encourage members of their communities to  cast their votes online. The ECCB will alert the banks once the voting feature is available.

The entries will be assessed based on information provided by the banks outlining their contributuion and participation in the respective categories using a points system amounting to 100 for each category. The final overall score includes:

  • The submission (50%);
  • Interview (30%); and
  • Online voting by the public (20%).
    The bank that amasses the highest score in each category will receive the ECCU Bank of the Year Award in the respective category.

Recognition of awardees

The ECCU Bank of the Year Award is the only one of its kind in the ECCB member countries. The Awardees will be announced via the ECCU media and published on the ECCB website and Social Media platforms.

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